Role details

Technical Analyst - Systems support in Pharmaceutical sector

Warsaw   •  Permanent

Bullet points

  • Huge opportunities for candidates experienced in Pharmaceutical industry
  • Supporting technically Consumer Relationship Management solution

About Our Client

Our client is a leading, prestigious company from Pharmaceutical sector, well known around the world. Their products are one of the most popular brands in their categories.

Job Description

  • Supporting technically our Consumer Relationship Management solution,
  • Attending daily stand-up meeting with solution teams and business partners ,
  • Performing technical activities like access management, DR testing and other application configuration,
  • Analyzing technical problems providing detailed RCA and potential solutions,
  • Taking part in testing with the business partners,
  • Managing communication between business users, application owner and vendor.

The Successful Applicant

  • Experience in pharmaceutical industry is a must,
  • Experience in technical system support in pharmaceutical or health-care sector,
  • Experience in technical activities (DR testing, access management, application configuration, etc.) as well as in analysis of technical problems,
  • Experience in validation process (change control, deviation management, val docs, etc.) is highly recommended,
  • Basic knowledge in ITIL support processes like incident management, problem management, change management and release management,
  • Knowledge in Web/SaaS technologies,
  • Knowledge in SAP C4C Cloud module is an advantage,
  • Business-oriented person with very good communication and customer service skills,
  • English fluent.

What's on Offer

  • Full-time employment,
  • B2B contract or permanent employment,
  • Training package,
  • Development in multinational, dynamic environment of Pharmaceutical sector.

Apply for this job

Click the Apply or LinkedIn button below or contact Alicja Wilemajtys quoting job reference 19146
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