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Application Support Engineer

Wrocław Permanent View Job Description
The Application Support Engineer will be responsible for maintaining and supporting critical business applications within the technology department. This role requires a proactive individual with strong problem-solving skills to ensure seamless operations in the business services industry.

Updated on 02/10/2025

  • 🤝 Join a supportive, innovative team in brand new IT-Hub
  • 🌍 Work with global business

About Our Client

Our client, STENA AB Group is a global organisation with several different business units. With a strong international presence, they are expanding their operations by establishing a new IT delivery hub in Poland: https://www.michaelpage.pl/en/stena-group-it

Known for their commitment to excellence, they focus on delivering cutting-edge IT solutions while fostering a culture of collaboration, growth, and high performance.

This is a unique opportunity for a driven professional to lead a high-impact initiative and shape the future of IT delivery in a key global market.

Job Description

  • Provide 2nd/3rd line support for critical business applications (e.g., JD Edwards, M-Files, Enova365, Docmap)
  • Troubleshoot and resolve incidents/requests, ensuring timely resolution and minimal disruption.
  • Collaborate with IT teams (network, compute, security, architecture) to solve complex issues.
  • Perform root cause analysis and propose long-term solutions as part of problem management.
  • Ensure application performance, stability, and compliance with standards.
  • Build and implement automation to reduce manual work and improve efficiency.
  • Actively contribute to Continuous Service Improvement and the "Shift-Left" strategy.
  • Stay up to date on security trends and conduct regular compliance reviews.
  • Support end-users with clear, effective communication.

The Successful Applicant

  • 3+ years of experience in IT systems engineering / administration.
  • Strong knowledge of MS SQL Server & T-SQL.
  • Proficient in PowerShell.
  • Experience with container technologies (Kubernetes desirable).
  • Background in Level 2/3 business application support.
  • Strong analytical, troubleshooting, and problem-solving skills.
  • Excellent communication and interpersonal abilities.
  • A proactive, curious, and collaborative mindset.

What's on Offer

  • A dynamic and collaborative work environment focused on innovation.
  • Flexible working arrangements within a hybrid model.
  • Competitive salary based on your skills and experience.
  • Access to private medical care and wellness programs.
  • Opportunities for professional development, including training and certifications.
  • A modern office located in Wrocław
Contact
Dawid Zienkiewicz
Quote job ref
JN-102025-6849375

Job summary

Sector
Information Technology
Sub Sector
IT Support
Industry
Technology & Telecoms
Location
Wrocław
Typ umowy
Permanent
Consultant name
Dawid Zienkiewicz
Job Reference
JN-102025-6849375