Customer Service Specialist
Warszawa
Permanent
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International Manufacturing Company
Order Management
O naszym kliencie
Our client is an international manufacturing company, providing top quality products to its clients, in connection with the stable development of the organization, we are looking for people to become Customer Service Specialist.
Opis stanowiska
- Receive, process, and confirm orders, claims, handle return orders and related invoicing
- Delivery planning and stock follow-up to control inventory levels and old stock to meet agreed targets
- Daily delivery follow-up to ensure that actions for transport arrangements have been completed and meet customer's delivery schedule
- Daily contact with internal stakeholders in sales, production planning and logistics to ensure proper and proactive information exchange to meet promise to customer
- Monitor the proper and on-time delivery
Profil kandydata
- Higher education with a degree in logistics or economics
- Minimum 1 - 2 years' experience in similar role in international customer service organization, preferable in production company
- Ability to work in a fast-paced environment while moving multiple simultaneous projects forward
- Knowledge of English and Polish at an advanced level
- Knowledge of additional European languages is welcome
- Flexible; stays calm and works well under pressure
- Proactive attitude
Oferujemy
- Employment contract for 1 year
- Annual bonus, private medical care, sports card, flexible working hours, possibility of partial remote working
