Zapisz Powrót do wyników wyszukiwania Opis stanowiska Streszczenie Podobne oferty Updated on 20/01/2025Poland's new IT Hub - https://www.michaelpage.pl/en/stena-group-itDrive continuous service improvement and operational excellenceO naszym kliencieOur client, STENA AB Group is a global organisation with several different business units. With a strong international presence, they are expanding their operations by establishing a new IT delivery hub in Poland: https://www.michaelpage.pl/en/stena-group-it Known for their commitment to excellence, they focus on delivering cutting-edge IT solutions while fostering a culture of collaboration, growth, and high performance. Opis stanowiskaManage daily operations of IT teams delivering services in Infrastructure, Networking, Cloud Ops, and more.Ensure operational excellence and address service delivery issues promptly.Lead the alignment between development and operations teams to meet business needs.Drive digitalization of ITSM and enhance operations using tools like ServiceNow.Implement best practices and maintain operational policies and procedures.Foster a collaborative, high-performance culture and mentor teams.Oversee performance reviews and guide team improvements.Evaluate and recommend new technologies for infrastructure capabilities.Lead change management processes and ensure smooth transitions when adopting new solutions.Monitor service performance and implement continuous service improvements (CSI) using Lean/Agile methodologies.Profil kandydataBachelor's degree in Computer Science or related field.5-10 years of IT experience, with 3-5 years in managing IT operations teams.Proven leadership and experience in service management, particularly in ITIL and Agile environments.Strong knowledge of ITSM tools like ServiceNow.Excellent communication and decision-making skills.Ability to drive change, improve processes, and foster innovation.Relevant certifications such as ITIL, PMP, or CISSP.OferujemyOpportunity to lead and shape a strategic IT hub for a global organisation.Competitive salary and comprehensive benefits package.Collaborative and innovative work environment.Professional development and growth opportunities.Exposure to impactful IT projects with international scope.KontaktRobert LindertNumer referencyjnyJN-122024-6624300Szczegóły ofertySektorInformatykaObszarArchitektura ITBranżaTechnology & TelecomsLokalizacjaWrocławRodzaj umowyStała / Kontrakt B2BTwoja aplikacja trafi doRobert LindertNumer referencyjnyJN-122024-6624300System pracypraca zdalna