Zapisz Powrót do wyników wyszukiwania Opis stanowiska Streszczenie Podobne oferty Dodano 02/12/2024100% remoteB2B contractO naszym kliencieOur client is a leading global provider of IT infrastructure services.Opis stanowiskaProvide 2nd and 3rd level support for Salesforce-related issues within the client's organization, ensuring timely resolution of incidents.Manage and optimize Salesforce configurations in line with business requirements and evolving needs.Handle incident management, troubleshooting, and root cause analysis to minimize business disruption.Collaborate with technical teams to implement updates, patches, and enhancements to the Salesforce platform.Maintain detailed documentation of Salesforce configurations, processes, and issue resolutions.Ensure compliance with agreed-upon service level agreements (SLAs) and key performance indicators (KPIs).Proactively identify areas for system improvements and drive their implementation.Act as the primary point of contact for the client's Salesforce-related queries, providing guidance and recommendations.Profil kandydata5+ years of experience in Salesforce support and development, preferably in an AMS environment.Proven expertise in Salesforce configuration and customization.Strong incident management experience, with the ability to prioritize and resolve complex technical issues.In-depth understanding of Salesforce features, capabilities, and limitations.Experience working with business users and technical teams to translate business needs into Salesforce solutions.Excellent communication skills, both written and verbal, in English (Polish or German language skills are a plus).Salesforce certifications (e.g., Salesforce Administrator, Salesforce Advanced Administrator, or Salesforce Developer) are highly desirable.OferujemyOpportunity to work on cutting-edge Salesforce projects with a leading client in the industrial manufacturing sector100% remoteB2B contractKontaktKarolina StrzodaNumer referencyjnyJN-122024-6605922Szczegóły ofertySektorInformatykaObszarDoradztwo technologiczneBranżaTechnology & TelecomsLokalizacjaWarszawaRodzaj umowyKontrakt B2BTwoja aplikacja trafi doKarolina StrzodaNumer referencyjnyJN-122024-6605922System pracypraca zdalna
