ServiceNow Platform Lead

Wrocław Perm / Contract B2B Home Office View Job Description
We are looking for a ServiceNow Platform Lead to drive the strategy, governance, and operational management of the ServiceNow platform. This leadership role will focus on aligning the platform with business objectives, ensuring seamless integration and high platform adoption, and driving innovation to maximize ROI.

Updated on 20/01/2025

  • Poland's new IT Hub - https://www.michaelpage.pl/en/stena-group-it
  • Lead the strategic vision and governance of the ServiceNow platform

About Our Client

Our client, STENA AB Group is a global organisation with several different business units. With a strong international presence, they are expanding their operations by establishing a new IT delivery hub in Poland: https://www.michaelpage.pl/en/stena-group-it

Known for their commitment to excellence, they focus on delivering cutting-edge IT solutions while fostering a culture of collaboration, growth, and high performance.

This is a unique opportunity for a driven professional to lead a high-impact initiative and shape the future of IT delivery in a key global market.

Job Description

As the ServiceNow Platform Lead, you will:

  • Develop and maintain the long-term vision and roadmap for the ServiceNow platform.
  • Establish governance frameworks, and best practices, and ensure consistent and compliant platform usage.
  • Grow the adoption of ServiceNow across the Group, digitalizing business processes and driving business efficiency.
  • Lead strategic discussions with stakeholders, providing guidance on best practices and continuous platform improvements.
  • Act as the primary liaison between technical teams and business stakeholders, ensuring alignment with organizational goals.
  • Design and implement new features, enhancing platform performance and capabilities.

The Successful Applicant

  • Platform Expertise: Deep knowledge of ServiceNow modules (ITSM, ITOM, ITAM, etc.) and integration methods (REST/SOAP APIs).
  • Leadership: Strong leadership and communication skills, with experience guiding cross-functional teams.
  • Strategic Thinking: Ability to align platform strategy with long-term business goals.
  • Problem-Solving: Expertise in identifying and solving complex platform issues.
  • Experience: 5-10 years in IT, including 3-5 years managing and developing on the ServiceNow platform.
  • Certifications: ServiceNow Certified System Administrator required, with additional certifications (Implementation Specialist, Application Developer) a plus.

What's on Offer

  • Leadership Role: Lead the strategy and evolution of ServiceNow across a global organization.
  • Growth Opportunity: Be part of a digital transformation journey and contribute to driving organizational efficiency.
  • Competitive Package: Attractive salary, benefits, and professional development opportunities.
  • Innovation Environment: Work with cutting-edge technologies and a highly collaborative team.
Contact
Robert Lindert
Quote job ref
JN-122024-6623448

Job summary

Sector
Information Technology
Sub Sector
Senior Technical
Industry
Technology & Telecoms
Location
Wrocław
Contract Type
Perm / Contract B2B
Consultant name
Robert Lindert
Job Reference
JN-122024-6623448
Job Nature
Home Office