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Business Unit IT Manager

Warsaw Permanent PLN336.000 - PLN456.000 per year View Job Description
The Business Unit IT Manager will be responsible for the delivery, governance, and continuous improvement of IT services, ensuring reliable, secure, and business-focused technology operations. The role acts as the key interface between business stakeholders, central IT functions, and external service providers.

Added 31/07/2026

  • Play a key role in a major business transformation.
  • Combine operational ownership with strategic influence.

About Our Client

Our client is an international organisation operating across multiple locations in Poland and Europe. Following a significant business separation and transformation programme, the company is building independent capabilities and investing in technology, operational excellence and future growth.

Job Description

  • Own end-to-end IT service delivery and ensure reliable, secure and business-focused technology operations.
  • Act as the primary IT partner for local business leadership, translating business needs into actionable technology solutions.
  • Manage relationships with multiple service providers, vendors and central IT teams, ensuring seamless service integration and accountability.
  • Drive IT Service Management processes including Incident, Problem, Change and Major Incident Management in line with ITIL best practices.
  • Monitor service performance, manage escalations and deliver continuous service improvement initiatives
  • Ensure effective delivery of workplace technologies, including Microsoft 365, end-user computing, mobile devices and collaboration solutions.
  • Maintain compliance with security, governance and audit requirements while supporting risk management activities.
  • Lead local IT projects, technology rollouts and business-driven initiatives from planning through implementation and handover to operations.
  • Support organisational change initiatives and help build a scalable IT operating model for a standalone business.

The Successful Applicant

  • 8+ years of experience in IT Operations, Infrastructure, Service Delivery or End-User Services within a corporate environment.
  • Strong experience managing IT services, service providers and complex stakeholder environments.
  • Solid understanding of ITIL and IT Service Management frameworks.
  • Experience working within matrix organisations, shared service models and multi-vendor environments.
  • Demonstrated success delivering IT projects, technology deployments and operational improvements.
  • Good knowledge of Microsoft 365, workplace technologies, identity & access management and IT security principles.
  • Strong communication, business partnering and stakeholder management skills.
  • Experience in manufacturing, industrial, retail, automotive within multi-site operations.
  • Fluent English and Polish is essential.



What's on Offer

  • A competitive salary package in the range of approx. 28,000 - 38,000 PLN gross per month depending on experience and fit for the role.
  • Location: Warsaw and Koszalin
  • Opportunity to play a key role in a high-profile business transformation and carve-out programme.
  • Exposure to senior leadership and international stakeholders.
  • High level of autonomy, ownership and visibility.
  • Long-term career opportunities within a growing organisation.
  • Additional benefits package.
Contact
Robert Lindert
Quote job ref
JN-072026-7072030

Job summary

Sector
Information Technology
Sub Sector
Senior IT Management
Industry
Technology & Telecoms
Where
Warsaw
Typ umowy
Permanent
Consultant name
Robert Lindert
Job Reference
JN-072026-7072030