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Business Unit IT Manager

Warsaw Permanent View Job Description
The Business Unit IT Manager will be responsible for the delivery, governance, and continuous improvement of IT services, ensuring reliable, secure, and business-focused technology operations. The role acts as the key interface between business stakeholders, central IT functions, and external service providers.

Updated on 11/09/2026

  • Play a key role in a major business transformation.
  • Combine operational ownership with strategic influence.

About Our Client

Our client is an international organisation operating across multiple locations in Poland and Europe. Following a significant business separation and transformation programme, the company is building independent capabilities and investing in technology, operational excellence and future growth.

Job Description

  • Own end-to-end IT service delivery and ensure reliable, secure and business-focused technology operations.
  • Act as the primary IT partner for local business leadership, translating business needs into actionable technology solutions.
  • Manage relationships with multiple service providers, vendors and central IT teams, ensuring seamless service integration and accountability.
  • Drive IT Service Management processes including Incident, Problem, Change and Major Incident Management in line with ITIL best practices.
  • Monitor service performance, manage escalations and deliver continuous service improvement initiatives
  • Ensure effective delivery of workplace technologies, including Microsoft 365, end-user computing, mobile devices and collaboration solutions.
  • Maintain compliance with security, governance and audit requirements while supporting risk management activities.
  • Lead local IT projects, technology rollouts and business-driven initiatives from planning through implementation and handover to operations.
  • Support organisational change initiatives and help build a scalable IT operating model for a standalone business.

The Successful Applicant

  • 8+ years of experience in IT Operations, Infrastructure, Service Delivery or End-User Services within a corporate environment.
  • Strong experience managing IT services, service providers and complex stakeholder environments.
  • Solid understanding of ITIL and IT Service Management frameworks.
  • Experience working within matrix organisations, shared service models and multi-vendor environments.
  • Demonstrated success delivering IT projects, technology deployments and operational improvements.
  • Good knowledge of Microsoft 365, workplace technologies, identity & access management and IT security principles.
  • Strong communication, business partnering and stakeholder management skills.
  • Experience in manufacturing, industrial, retail, automotive within multi-site operations.
  • Fluent English and Polish is essential.



What's on Offer

  • A competitive salary package in the range of approx. 28,000 - 38,000 PLN gross per month depending on experience and fit for the role.
  • Location: Warsaw and Koszalin
  • Opportunity to play a key role in a high-profile business transformation and carve-out programme.
  • Exposure to senior leadership and international stakeholders.
  • High level of autonomy, ownership and visibility.
  • Long-term career opportunities within a growing organisation.
  • Additional benefits package.
Contact
Robert Lindert
Quote job ref
JN-072026-7072030

Job summary

Sector
Information Technology
Sub Sector
Senior IT Management
Industry
Technology & Telecoms
Where
Warsaw
Typ umowy
Permanent
Consultant name
Robert Lindert
Job Reference
JN-072026-7072030