Save Job Back to Search Job Description Summary Similar Jobs Added 12/05/2026Work in an international environment with a high-quality product.Nowa Wieś WrocławskaAbout Our ClientOur client is a medium-sized company within the industrial and manufacturing sector. The organisation is focused on delivering high-quality products and services while fostering an environment that encourages growth and innovation.Job DescriptionSupervise and coordinate after-sales support activities to ensure customer satisfaction.Monitor and improve after-sales processes to enhance efficiency and effectiveness.Resolve customer issues and complaints in a timely and professional manner.Collaborate with internal departments to ensure seamless service delivery.Train and mentor team members to maintain high service standards.Prepare and present reports on after-sales performance metrics.Identify opportunities for process improvements and implement solutions.Ensure compliance with company policies and industry standards.The Successful ApplicantProven experience in customer service or after-sales roles within the industrial or manufacturing industry.Strong leadership and team management skills.Excellent problem-solving and conflict resolution abilities.Good communication and interpersonal skills.Proficiency in using customer relationship management (CRM) tools.Attention to detail and a focus on continuous improvement.Ability to work independently and manage multiple tasks effectively.What's on OfferOpportunities for career development within a growing organisation.Flexible working hours (start between 7:00-9:00).Option to work from home one day per week.ContactMaciej AntmanQuote job refJN-052026-7014445Job summarySectorCustomer ServiceSub SectorCustomer facingIndustryTechnology & TelecomsLocationInternationalTyp umowyPermanentConsultant nameMaciej AntmanJob ReferenceJN-052026-7014445
