Save Job Back to Search Job Description Summary Similar Jobs Added 07/08/2026Work closely with customers, logistics partners, and international stakeholdersGain exposure to operations across multiple European marketsAbout Our ClientOur client is a global consumer goods organization with a strong international presence and a portfolio of well-recognized brands available across multiple markets. The company combines operational excellence with a people-focused culture, offering employees an environment where collaboration, continuous improvement, and professional growth are genuinely valued.Job DescriptionProcess customer orders received via email and EDI systemsManage product availability using internal systems and databasesMonitor customer deliveries and coordinate activities to ensure timely fulfilmentHandle customer enquiries, complaints, and operational issues, identifying effective solutions in cooperation with relevant stakeholdersProvide high-quality customer service, advice, and supportMaintain regular contact with customers via phone and email in both Polish and EnglishMonitor stock orders and support invoice and credit note processingPrepare and maintain customer-related documentation and reportsCooperate closely with carriers, warehouse providers, and internal departmentsThe Successful ApplicantPrevious experience in Customer Service, Order Management, Sales Support, Administration, or a similar roleStrong customer orientation and communication skillsAbility to manage multiple tasks and priorities simultaneouslyFluency in Polish and English, both written and spoken is mandatoryGood knowledge of Microsoft Office applicationsExperience working with SAP is mandatoryKnowledge of Power BI would be considered an advantageUniversity degree is welcome but not essentialExperience working in an international business environment would be an advantageWhat's on OfferHybrid working model with flexible working hours (2 days from the office, 3 days remote)Private medical careGroup life insuranceLunch vouchersEmployee Assistance ProgrammeSocial benefits packageMultisport card co-financingEmployee referral programmeLearning and development opportunities within a global organizationContactKunegunda TurczynskaQuote job refJN-082026-7078813Job summarySectorCustomer ServiceSub SectorSales supportIndustryFMCG (Fast Moving Consumer Goods)WhereWarsawTyp umowyPermanentConsultant nameKunegunda TurczynskaJob ReferenceJN-082026-7078813Job NatureHome Office
