Customer Service Specialist

Wrocław Permanent View Job Description
Customer Service Specialist will play a pivotal role in managing client relationships and driving sales within the life science industry. This position, based nearby Wrocław, requires a proactive and detail-oriented individual to deliver exceptional service and achieve business objectives.

Added 01/09/2026

  • Work in an international environment with a high-quality product.
  • Wrocław i okolice

About Our Client

The employer is organisation operating within the life science industry, known for its commitment to innovation and quality. The company is dedicated to providing cutting-edge solutions and fostering a collaborative working environment.

Job Description

  • Manage and develop existing client accounts to ensure customer satisfaction and retention.
  • Collaborate closely with the sales and marketing teams to achieve business objectives.
  • Ensure timely follow-ups on client inquiries and orders, maintaining a high level of responsiveness.
  • Coordinate with internal teams to ensure seamless delivery of products and services.
  • Maintain an up-to-date understanding of the life science industry and market trends.
  • Support the onboarding of new clients, ensuring a smooth transition and integration process.

The Successful Applicant

A successful Customer Service Specialist should have:

  • A background in sales, account management, or a similar client-facing role.
  • Excel knowledge.
  • Strong communication and interpersonal skills.
  • Proficiency in using CRM systems and sales tracking tools.
  • Problem-solving skills with a focus on delivering customer-centric solutions.
  • An organised and detail-oriented approach to managing multiple accounts.
  • The ability to work effectively both independently and as part of a team.

What's on Offer

  • Comprehensive group insurance coverage.
  • Access to a Multisport card for fitness and wellness benefits.
  • Private medical care.
Contact
Maciej Antman
Quote job ref
JN-092026-7094292

Job summary

Sector
Customer Service
Sub Sector
Supply Chain
Industry
Healthcare / Pharmaceutical
Where
Wrocław
Typ umowy
Permanent
Consultant name
Maciej Antman
Job Reference
JN-092026-7094292