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Senior Application Support Specialist (Salesforce)

Warsaw Permanent PLN250.000 - PLN309.000 per year View Job Description
You'll own L2 support for Salesforce-based and global business applications, working closely with international teams and technology vendors. Based in Warsaw with three office days per week, the role combines technical troubleshooting, application improvements and workflow automation.

Added 12/10/2026

  • Global role in an innovative biotech company
  • Shape smarter systems with Salesforce and AI

About Our Client

Our client is a global biotechnology company focused on developing innovative oncology treatments.

Job Description

  • Own day-to-day L2 support for Salesforce-based applications and other enterprise SaaS solutions.
  • Manage incidents, service requests and application changes through ServiceNow.
  • Administer user accounts, permissions and SSO.
  • Investigate issues affecting integrations, APIs, data and workflows.
  • Coordinate vendors, monitor SLAs and validate fixes.
  • Support releases, testing and application improvements.
  • Maintain support documentation and identify automation opportunities.

The Successful Applicant

  • At least 4 years of relevant experience and a degree in IT or a related field.
  • Salesforce Certified Platform Administrator certification.
  • Experience supporting Salesforce applications and resolving production issues.
  • Practical knowledge of Copilot Studio and/or Power Automate.
  • Basic SQL skills and familiarity with REST APIs, JSON, integrations and authentication.
  • Excellent English and flexibility to collaborate across time zones.
  • Experience with Power BI, AWS or regulated industries would be an advantage.
  • Experience with Veeva or similar compliance platforms would be a strong advantage.

What's on Offer

  • Hybrid work in Warsaw, with 3 office days weekly.
  • Responsibility for global business applications.
  • International collaboration and involvement in application improvement projects.
Contact
Paulina Moskal
Quote job ref
JN-102026-7123742

Job summary

Sector
Information Technology
Sub Sector
Systems Administration
Industry
Technology & Telecoms
Where
Warsaw
Typ umowy
Permanent
Consultant name
Paulina Moskal
Job Reference
JN-102026-7123742