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Customer Service Specialist will join our client's internal Order Management team and will play a key role in coordinating order‑to‑delivery processes for German‑speaking and global customers. This is a back‑office role focused on accuracy, communication, and cross‑departmental coordination.
This is an opportunity to join a globally recognised brand as a Team Leader in a newly established Customer Service GBS in Wrocław, with real influence over processes, standards, and team development across EU and UK B2C markets. The role combines people leadership with hands-on operational responsibility.
The Consumer Service Agent delivers high-quality support to B2C customers across European markets via digital channels such as email and chat. The role focuses on resolving inquiries, ensuring a seamless customer experience, and maintaining strong product knowledge. It also involves monitoring KPIs, improving response times, and contributing to continuous service and process improvements.
The Consumer Services Agent delivers high-quality support to B2C customers across European markets via digital channels such as email and chat. The role focuses on resolving inquiries, ensuring a seamless customer experience, and maintaining strong product knowledge. It also involves monitoring KPIs, improving response times, and contributing to continuous service and process improvements.
As a Trade Analyst with Spanish and/or Portuguese, you will support activities across multiple markets, focusing on complex execution, review, and issue analysis within the End-to-End Order-to-Cash (OTC) process in the GBS organisation. This role requires strong analytical skills and the ability to manage areas linked to trade spend, revenue recognition, deductions, and returns.
We are supporting our client in the search for a Treasury Lead to take full ownership of the treasury agenda in a fast-scaling, international organisation. This is a senior role combining strategic leadership and hands-on execution, covering cash, liquidity, forecasting, funding, and risk management across multiple entities and countries. You will partner closely with senior finance and business stakeholders.
This is a global Corporate Auditor role offering exposure to international operations across the EMEA region. The position focuses on financial and operational audits, risk assessment, and identifying process improvement opportunities, with regular stakeholder interaction.
Work in an international organization - a growing SSC based in Wrocław, operating in a global environment and offering the opportunity to collaborate with teams across different countries.
Aktualnie prowadzimy rekrutację dla organizacji poszukującej osoby do zespołu finansowego odpowiedzialnego za analizę danych biznesowych oraz wsparcie procesów controllingowych na poziomie grupy.
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