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Customer Service Specialist will join our client's internal Order Management team and will play a key role in coordinating order‑to‑delivery processes for German‑speaking and global customers. This is a back‑office role focused on accuracy, communication, and cross‑departmental coordination.
This is an opportunity to join a globally recognised brand as a Team Leader in a newly established Customer Service GBS in Wrocław, with real influence over processes, standards, and team development across EU and UK B2C markets. The role combines people leadership with hands-on operational responsibility.
The Consumer Service Agent delivers high-quality support to B2C customers across European markets via digital channels such as email and chat. The role focuses on resolving inquiries, ensuring a seamless customer experience, and maintaining strong product knowledge. It also involves monitoring KPIs, improving response times, and contributing to continuous service and process improvements.
The Consumer Services Agent delivers high-quality support to B2C customers across European markets via digital channels such as email and chat. The role focuses on resolving inquiries, ensuring a seamless customer experience, and maintaining strong product knowledge. It also involves monitoring KPIs, improving response times, and contributing to continuous service and process improvements.
As a Trade Analyst with Spanish and/or Portuguese, you will support activities across multiple markets, focusing on complex execution, review, and issue analysis within the End-to-End Order-to-Cash (OTC) process in the GBS organisation. This role requires strong analytical skills and the ability to manage areas linked to trade spend, revenue recognition, deductions, and returns.
We are looking for an experienced and entrepreneurial Business Development Manager to lead the expansion of business in Poland. In this role, you will act as a brand ambassador on the local market, responsible for building strong relationships with distributors.
Dołącz do dynamicznego zespołu raportującego do GBS HR Services Lead. Będziesz odpowiadać za dostarczanie wysokiej jakości wsparcia HR oraz obsługę zapytań pracowników i managerów w regionie EMEA. Jako główny punkt kontaktu w obszarze HR będziesz także wspierać użytkowników systemu Workday i dbać o sprawne procesy operacyjne.
We are building a new finance structure supporting German entities and we are looking for an experienced Senior Financial Controller (HGB) who combines strong German accounting expertise with financial controlling capabilities.
This is an excellent opportunity for an experienced Category Manager to take ownership of a high-profile Marketing & Sales category with an annual spend of USD 50-100 million across four international markets. You will operate in a highly matrixed, international environment where procurement is recognized as a strategic business partner and key contributor to commercial success
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