Service Engineer

• Customer account servicing - conduct on-site inspections of lubrication systems, equipment, and application processes.

• Build and maintain strong relationships with customers by understanding their operational needs and challenges.

• Perform oil sampling, condition monitoring, and interpretation to assess lubricant performance.

• Provide tailored, proactive recommendations to improve lubricant application and overall system efficiency.

• Collaborate with the technical team to address challenges and develop bespoke solutions.

• Work closely with internal technical and commercial teams to ensure alignment on customer needs.

• Support customers during product trials and implementations to ensure optimal outcomes.

• To conduct site reports electronically in accordance with internal reporting practices

• Participate in/contribute to product training sessions as required.

• Build an internal and external network of colleagues/customers/industry experts to strengthen the delivery of key technical messages both locally and internationally.

• Ensure your workstation, the communal workspaces and facilities are always kept clean and tidy.

Abide by all Health and Safety procedures and Company operating procedures in your day-to-day activities.