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Customer Service Specialist will play a pivotal role in managing client relationships and driving sales within the life science industry. This position, based in Jelcz-Laskowice, requires a proactive and detail-oriented individual to deliver exceptional service and achieve business objectives.
Customer Service Specialist will join our client's internal Order Management team and will play a key role in coordinating order‑to‑delivery processes for German‑speaking and global customers. This is a back‑office role focused on accuracy, communication, and cross‑departmental coordination.
This is an opportunity to join a globally recognised brand as a Team Leader in a newly established Customer Service GBS in Wrocław, with real influence over processes, standards, and team development across EU and UK B2C markets. The role combines people leadership with hands-on operational responsibility.
We are seeking an experienced Customer Service Coordinator to oversee customer service operations in a manufacturing environment. This role is based in Nowa Wieś Wrocławska and requires expertise in managing after-sales processes and ensuring customer satisfaction.
The Consumer Service Agent delivers high-quality support to B2C customers across European markets via digital channels such as email and chat. The role focuses on resolving inquiries, ensuring a seamless customer experience, and maintaining strong product knowledge. It also involves monitoring KPIs, improving response times, and contributing to continuous service and process improvements.
Poszukujemy osoby, która ma doświadczenie w budowaniu i wdrażaniu procesu S&OP, demand planningu i zarządzaniu zespołem.
Starszy Specjalista ds. Administracji będzie odpowiedzialny za kompleksowe prowadzenie procesów administracyjnych w placówce. Rola ta łączy zadania analityczne, operacyjne i koordynacyjne, wymagając dokładności, znajomości przepisów oraz umiejętności efektywnego zarządzania dokumentacją.
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