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Customer Service Specialist will play a pivotal role in managing client relationships and driving sales within the life science industry. This position, based nearby Wrocław, requires a proactive and detail-oriented individual to deliver exceptional service and achieve business objectives.
As a Customer Service Specialist, you will play a key role in ensuring a seamless customer experience across the order lifecycle. Acting as the primary point of contact for customers, you will work closely with internal stakeholders and support the timely resolution of inquiries, claims, and order-related matters.
The Consumer Service Agent delivers high-quality support to B2C customers across European markets via digital channels such as email and chat. The role focuses on resolving inquiries, ensuring a seamless customer experience, and maintaining strong product knowledge. It also involves monitoring KPIs, improving response times, and contributing to continuous service and process improvements.
Rola odpowiedzialna za rozwój sprzedaży na rynku polskim oraz budowanie sieci partnerów handlowych i serwisowych. Stanowisko łączy aktywne pozyskiwanie klientów przemysłowych, prowadzenie demonstracji w zakładach oraz sprzedaż rozwiązań inwestycyjnych wspierających automatyzację produkcji.
As Business Development Manager CEE, you will be responsible for developing business opportunities across Poland, Czech Republic, Slovakia and the Baltic States by strengthening distributor partnerships, expanding market access and increasing visibility among key industry stakeholders. The role is ideal for a commercially driven professional who enjoys building relationships, opening doors and creating long-term growth opportunities.
We are looking for an After Sales Operations Specialist who will be responsible for overseeing the day-to-day operations of an outsourced customer service and call center provider.The role focuses on ensuring high service quality, monitoring operational performance and KPIs, improving after-sales processes, and coordinating customer service and repair workflows.
Rekrutacja na stanowisko Spare Parts- Order Specialist.
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